MSP Lead Generation Apprentice
Having had great success hiring apprentices in the past (who are still thriving within the business!), We are welcoming an MSP Lead Generation Apprentice to join our friendly team!
As a managed service provider, we specialise in Voice, Connectivity, IT and Mobile technologies. We provide IT service and support to many companies and have even worked on large projects for organisations such as the NHS.
In this role, you’ll work towards your Level 3 IT Technical Salesperson Apprenticeship qualification (L3ITTS), delivered by our expert training team at Fibreband.
We welcome all new candidates, but please no agencies. Thank you.
Location: Rotherham, South Yorkshire
About us
DuoCall supports many businesses of all sizes across a range of sectors including hospitality, healthcare, retail, manufacturing and everything in between. Our aim is to be pro-active and form a partnership with our customers to continuously add value in order for them to succeed and focus on their business.
The DuoCall team have over 100 years of combined industry experience, so you’ll be in safe hands whilst learning how to provide top-notch technical sales support to both internal and external customers!
A typical day in the job
- You will be the in-house expert for Cyber security using Microsoft and Barracuda solutions
- You will be trained and accredited on various Microsoft and Barracuda courses
- New business acquisition
- B2B sale apprenticeship role targeting midlevel and corporate markets
- You will be expected to self-generate leads, qualify all potential opportunities, manage and develop a growing customer base
- Achieve and deliver on all set targets and KPIs
- Deliver high levels of customer service and professionalism at all times
- Consultative/Solution driven approach
Full training and support will be provided by your workplace mentor and from the team at Fibreband.
The training you will receive
- Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship qualification (L3ITTS) trains apprentices to sell their business’ technical products and services.
- Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough Business administrator, Level 3 (A level) understanding of existing and emerging technologies.
- Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sector.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the IT Technical Salesperson Level 3 apprenticeship:
- Microsoft Certified Azure Fundamentals
- Microsoft Certified 365 Fundamentals
- Masterclass 1 – Engaging the Customer
- Masterclass 2 – Negotiation Skills
- Masterclass 3 – Becoming the next top seller
Key areas of your training
- Communication skills
- Customer service
- IT Infrastructures
- Effective Sales Techniques (Negotiation, Objection Handling & Closing)
- Data Security
- Problem Solving
- Project Management
What to expect at the end of your apprenticeship
The role offers a permanent role upon completion of the apprenticeship, depending on performance.
Requirements and prospects
Desired skills and personal qualities
Communication skills, Organisation skills, Written communication skills, Desire to learn, Highly professional, Time management skills
Qualifications
5 x GCSEs Grade A*-C/9-4 (or equivalent) including English and Maths is essential for this role.
Things to consider
Adept at delivering high levels of customer/business satisfaction at all times.
Salary, hours & benefits
- Monday – Friday (8:30 AM – 5:30 PM)
- 40 Hours per week
- £13,500 to £18,000 DOE + Double OTE (On Target Earnings)
- 22 days holiday + bank holidays
- BenefitHub benefits
- Team socials
- Onsite parking
This apprenticeship programme will provide you with everything you need to launch and develop your career in technical sales. Upon completion of your apprenticeship, we’ll continue to support you with further training and progression.
Eligibility criteria
You must have the right to work in the UK, and valid residency status to apply for this apprenticeship.
