OpenScape Business | Our all-in-one Unified Communications (UC) solution

OpenScape Business

OpenScape Business is a flexible and future-proof Unified Communications and Collaboration (UCC) solution designed specifically for small and medium-sized businesses (SMBs). Keep your staff connected at any time and on any device whilst maximising productivity, reducing IT complexity and minimising operating costs.

Why Unified Communications (UC)?

UC combines voice, instant messaging (IM), video conferencing, email and web collaboration into a single, unified solution. OpenScape Business utilises UC to improve efficiency within your workforce. There’s no need for your agents to switch between windows, email accounts and contact lists; everything is available at any time, wherever they are.

Flexible deployment options

OpenScape Business can be delivered over your existing network and is available as an on-premise, hosted, cloud-based or hybrid solution. Choose the most suitable deployment model for your business.

Powerful UC apps

Empower your business communications with the latest and greatest UC applications including voice, presence, conferencing, contact centre, IM, mobility and more. It’s perfect for both standalone and multi-site environments.

Tailored usage models

Get the most out of your telephony by choosing a usage model that meets your unique requirements. Both permanent (CAPEX) and subscription based (OPEX) usage models are available.

Cost-saving communications

Reduce your overall communications bill by seamlessly integrating enterprise-quality Voice over IP (VoIP) on top of your existing network.

Seamless integration

OpenScape Business seamlessly integrates with your essential business applications including Microsoft Teams, Skype for Business and Office 365.

Comprehensive mobility

Accessing your Unified Communications couldn’t be easier. It’s available on all major platforms including Android, iOS, Windows and more.

Superior ownership experience

OpenScape Business gives you the simplest and most cost-effective route when upgrading from voice to full-blown UC. What’s more, it’s scalable, so there’s no need to rip and replace your existing technology when migrating over.

Web-based management

OpenScape Business comes with web-based management tools, providing you with low-cost maintenance and support.

Software upgrade entitlement

Ensure that you can always upgrade to the latest version of your UC solution and protect your investment with three or five years of software entitlement rights.