The importance of ISO 27001 compliance for MSPs

At DuoCall MSP, we’re committed to providing the highest level of service and security to our customers. After all, they’re at the centre of what we do! That’s why we are pleased to announce that we have renewed our ISO 27001 compliance certification.

But what does this mean, and why is it important? ISO 27001 is a globally recognised standard for information security management. It sets out the requirements for establishing, implementing, maintaining, and continually improving an information security management system. This is often referred to as ISMS. In other words, it ensures that we have the necessary controls in place to protect our clients’ information assets.

Continue reading to find out more about ISO 27001 and why it’s important for organisations like DuoCall MSP.

What is ISO 27001?

ISO 27001 is a globally recognised standard for information security management. It was developed by the International Organisation for Standardisation (ISO) and the International Electrotechnical Commission (IEC), and it provides a framework for organisations to manage and protect their information assets.

The ISO 27001 standard is based on a risk management approach, which means that it focuses on identifying and evaluating potential risks to information security, and then implementing controls to mitigate those risks. This approach allows organisations to prioritise their efforts and resources. This can also ensure that businesses are protecting their most valuable assets to the best of their ability.

One of the key benefits of the ISO 27001 standard is that it is flexible and adaptable. It can be applied to organisations of any size, in any industry, in almost any location. It is relevant to companies like DuoCall MSP, because we provide managed services to a wide range of customers.

In order to become ISO 27001 certified, an organisation must demonstrate that it has implemented the requirements of the standard, and that their ISMS is effective in managing and protecting its information assets. It’s not a simple certification to acquire, even if you’re using the most robust security methods. That’s because it involves a rigorous audit by a third-party certification body. Here at DuoCall MSP, we’re proud to have successfully completed this process again, renewing our ISO 27001 certification.

What is the importance of ISO 27001 certification?

ISO 27001 is an important tool for demonstrating how a company can manage and protect information assets. In the modern-day world, information is one of the most valuable assets for businesses. It can be used to drive decisions, provide insights on markets and customers, and support company processes. At the same time, information is also vulnerable to an array of threats, such as cyberattacks, data breaches and unauthorised access.

By following the requirements needed to achieve the standard, companies are ensuring that their information assets are adequately protected and comply with laws and legislation. This not only helps to prevent costly incidents, but it lets customers, suppliers, stakeholders and other businesses know that DuoCall MSP is serious about information security.

Achieving and maintaining ISO 27001 isn’t just beneficial externally, but internally too. The systems and regulations put in place can help improve operational efficiency. For example, creating a structured approach to information security management. It’s great for building great habits in employees too. This is due to certain security processes that employees need to demonstrate, like locking their computer screens when walking away from their desks.

ISO 27001 business benefits

What does ISO 27001 mean for DuoCall MSP and our customers?

First and foremost, ISO 27001 gives our customers peace of mind that their information is in good hands. By implementing the secure processes and policies into our business, we have demonstrated that DuoCall MSP has the necessary controls and processes in place to protect our customer data.

We’ve ensured that our employees are aware and trained on keeping information assets safe, and we pride ourselves on our structured and understandable approach to data and information security.

Our certification

At DuoCall MSP, we’re proud to have achieved and renewed our ISO 27001 compliance certification. Being certified in information safety plays a significant cornerstone in our core values as an MSP as it allows us to demonstrate that we practice what we preach. This achievement demonstrates that we’re willing to put in the extra effort to make our customers feel safe and secure, and we hope that by investing in our own internal information security management systems and policies, we’re paving a path for other businesses to enhance their own information security and compliance too.

We are dedicated to providing the highest level of service and security to our customers. So, if you would like more information about IT and information security, please feel free to contact our team. Our experts will be more than happy to give you a helping hand. You can contact us on 0333 313 5000 or by emailing hello@duocall.co.uk. Alternatively, you can contact us via our live chat feature at the bottom of your screen.