IT infrastructure | Maintain a disaster recovery plan, reduce CapEx and increase availability

IT infrastructure

Struggling to maintain legacy on-premises hardware or have increased datacentre costs? Our managed infrastructure solutions take the pain away from managing your own compute layer. Our secure, redundant and reliable private cloud infrastructure is ideal for mission-critical services being accessed over the internet or from multiple sites.

IT Infrastructure

Be confident in your IT infrastructure

Making sure that you feel comfortable, confident and in safe hands is a top priority for us. We’re always on hand to make sure that your IT infrastructure is operating at peak performance, ensuring efficiency and productivity across your busy workforce.

Request a free IT consultation

We’ll audit your overall IT services and solutions and make informed recommendations based on our findings.

Why chose DuoCall MSP for your IT infrastructure?

Fully managed

Our team of IT experts will manage your IT infrastructure, allowing you to focus on your business. Our solutions guarantee availability for your critical applications.

Secure

The providers we partner with must pass strict auditing and compliance requirements. Your IT infrastructure will live next to some of the world’s biggest names in technology and finance.

Performance

Eliminate any performance struggles with on-premises standalone equipment. Our IT infrastructure solutions include best-in-class storage area network (SAN).

Montiored by us

When it comes to taking care of your IT infrastructure, we’ve got you covered. Here at DuoCall MSP, we’ll proactively monitor your environment for issues, at the compute and application level. Our experts have a keen eye for spotting potential problems within your systems and software, and are quick to apply the relevant patches before wider issues affecting your business-critical operations can occur.

We’ll make sure that your IT infrastructure meets these key requirements:

We’ll make sure that there’s enough free disk space and memory available on all of your business’ devices and servers.

We’ll install and test all the software you require, making sure that your operating systems and applications are always up-to-date.

We’ll monitor your systems for potential cyber security flaws and protect your business hardware from malicious threats.

We’ll monitor all of your business’ devices, ensuring that any hardware faults are quickly detected and fixed.

Managed backup

Maintain RTO (Recovery-Time-Objective) and RPO (Recovery-Point-Objective) requirements with our managed virtual backup solution. In the event a failure occurs, we’ll work with you to ensure an effective incident response and agree a restore procedure.

Implementing a reliable solution to restore important data and maintain business continuity is essential in any modern IT infrastructure. Our team of IT specialists will help you build a plan for restoring data with speed and efficiency, ensuring accidental loss or malicious attacks cause as little downtime as possible.

Auditing your IT infrastructure

Our expert team will audit your IT infrastructure and diagnose any issues that might be impacting your systems. We’ll identify areas where improvements can be made and recommend effective adjustments, maximising the overall efficiency of your operations.

Using our step-by-step auditing process, we’ll proactively assess your systems and make recommendations based on key performance metrics.

DuoCall MSP will audit your IT infrastructure

Network scan

We’ll scan your network to identify and log all of your new and existing devices. It’s important that we understand what’s on the network, what’s being used and what can connect so that we can identify potential vulnerabilities.

Vulnerability scan

Next, we’ll scan your ports to identify open doors and other potential vulnerabilities within your network that could be exploited or compromised by external attacks.

General maintenance

We’ll work closely with you and your teams to discuss any issues that you may be experiencing and utilise our in-house knowledge and expertise to make recommendations.

Wi-Fi scan

If poor or intermittent Wi-Fi strength is a key issue that you are experiencing, we’ll conduct further Wi-Fi scans to locate and eliminate dark spots, ensuring better coverage wherever possible.

Machine testing

We’ll test your machines to make sure they’re working at peak performance. We’ll test for patch availability, storage disk capacity, file system performance, unwanted software, viruses and other malicious threats, and more.

Request a free IT consultation

We understand that managing and maintaining your IT services can be a complex and challenging task. Request a free, non-obligation consultation with our team of specialists and we’ll audit your existing setup, offering our expert advice and making informed recommendations based on our findings.