Our terms and conditions
On this page you’ll find our T&Cs for each of our products: lines, systems, connectivity, IT and mobiles. You’ll also find our fraud awareness statement for customers with phone systems, along with our sales and marketing code of practice.
If you’re looking for something specific, get in touch and we’ll point you in the right direction.
Terms and conditions
(Applicable to any new agreement signed as of 01/09/2025)
DuoCall MSP Master Services Agreement
Service Schedule for Managed IT Services
Service Schedule for Data Network Services
Service Schedule for Microsoft Seat-Based Services and Azure
Service Schedule for Professional Services
Service Schedule for Telephony Services (With Enhanced Hosted Services)
Terms and conditions
(Applicable to all existing agreements signed before 01/09/2025)
