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  • Products & Services
      • Connectivity
          • SLA-based connectivity

            Guaranteed availability for maximum reliability.


            Ethernet & Wireless leased line

            A truly high-speed, dedicated, reliable and private business network.

            EoFTTC & EFM

            Business-grade Ethernet over existing fibre-to-the-cabinet infrastructure, with 99.9% SLA.

            MPLS (multi-site)

            Dedicated and private networking to connect your offices and infrastructure.

            SD-WAN

            The latest technology in connectivity for securing your users and services, as well as improving user experience.

          • Non SLA-based connectivity

            Ideal for backup or branch connectivity.


            FTTP

            Budget-friendly and performant fibre with speeds up to 1Gb.

            FTTC

            Standard fibre backed with speeds up to 80Mb.

            4G & 5G

            Ideal for backup connections and remote or temporary sites.

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      • IT & managed services
          • IT services

            Simple and superior IT for businesses of all sizes.


            Desktop support

            We become an extension of your team, providing unparalleled service to your staff.

            IT hardware

            With our select partners, we obtain, configure and supply a range of technology hardware.

            Email security

            Protect your users and network from threats with our email security services, powered by Barracuda.

            Cloud & Microsoft 365

            Get the latest in productivity and business tools with our cloud services, backed by our support team.

          • Managed services

            Your business and data is in safe hands.


            Managed network & Wi-Fi

            Using the latest in network technology, we provide, and support, a local network that has full and fast wireless coverage.

            Managed firewall

            We partner with the best in network security solutions, to keep your employees and data safe.

            Infrastructure

            Let us manage your compute workloads for increased reliability and availability of your on-premise applications.

            Backup

            Our cloud backup ensures, in the case of user error or a full disaster, your data is safe, powered by Barracuda cloud.

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      • Voice
          • MyHosted

            MyHosted is a business communications service with the latest services and applications all delivered from the cloud.


            App & bundles

            Our licences, apps and bolt-ons to make MyHosted your own.

            Management portal

            Our intuitive management portal keeps you in control.

            Contact centre

            A scalable, contact centre solution for teams of all sizes.

            Handsets

            Carefully selected devices for a superior voice experience.

          • OpenScape Business

            Our all-in-one Unified Communications and Collaboration (UCC) solution designed specifically for SMBs.


            UC software solutions

            Access a variety of Unified Communications features including directories, presence, conferencing, visual voicemail, IM and more.

            Multichannel contact centre

            Access advanced call-handling features, manage your inbound calls and optimise workflows, all from a single desktop view.

            Handsets

            Our entry-level, mid-tier and advanced business handsets all come with HD audio quality.

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      • Mobile
          • Tariffs & hardware

            With our mobile solutions you get much more than just bespoke tariffs and the latest handsets.


            Handset leasing

            Get the latest devices with our flexible finance options.

            DuoCall Infinity

            Unlimited data, calls and texts for business.

            Flex data

            Added value for businesses with constantly evolving requirements.

            Shared data

            See our options for your mobile workforce.

          • Solutions

            Our team will find the right solution to suit your business.


            Insurance

            Prevent unexpected costs with our mobile insurance solutions.

            Mobile Device Management (MDM)

            Scalable MDM solution for enterprise.

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      • CCTV & Security
          • CCTV & Security

            DuoCall are authorised partners of Hikvision, specialists in CCTV and network camera solutions.


            AcuSense technology

            Advanced AI algorithms boost security, increase accuracy and simplify video monitoring for your team.

            ColorVu technology

            Record and monitor vibrant, colourful video footage, even in extremely dark situations.

            Panoramic CCTV

            Monitoring vast areas? Our Hikvision panoramic series might be the perfect solution for your business.

          • Solar-powered CCTV

            Advanced AI algorithms boost security, increase accuracy and simplify video monitoring for your team.

            Thermal imaging cameras

            Monitoring vast areas? Our Hikvision panoramic series might be the perfect solution for your business.

          • Thermal PT series
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      • About
        • About

          DuoCall is a specialist, managed service provider who combines reliable and cutting-edge Voice, Connectivity, IT and Mobile technologies with the best service and support in the industry.

      • Work at DuoCall
        • Work at DuoCall

          Looking for a new role within the IT and Managed Services sector? Find out what roles we have available.


          Business Development Manager

          We're looking for an experienced Business Development Manager to join our growing team.

          Projects Engineer

          We're looking for an experienced Projects Engineer to join our growing team.

          IT Network Technician Apprentice

          We're looking for an IT Network Technician Apprentice to join our growing team.

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  • Blog
  • Cisco Webex vs Microsoft Teams Thumbnail

What’s the difference between Cisco Webex and Microsoft Teams?

Which collaboration platform suits your business' unique requirements better, Microsoft Teams or Cisco Webex?

  • IT & communications in hospitality

Communications & IT in hospitality: What role do MSPs play?

How are communications and IT in hospitality being used to enhance operation efficiency and boost guest satisfaction?

  • ISDN & PSTN Switch Off 2025

How will the ISDN and PSTN switch off impact your business?

It's time to review your communications. Find out how the 2025 ISDN and PSTN switch off will affect your business.

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Cybercrime thrives at Christmas time

It's easy to get distracted on the run up to Christmas, but cybersecurity is more important than ever during this time.

  • Collaborate with Cisco WebEx

How are you collaborating in 2021?

Cisco are leaders in the virtual meeting market and their Webex platform is built with business in mind.

  • Remote Working & Security

Remote working | How to enhance network security

What security challenges do we face when implementing remote working strategies?

Broadband vs Ethernet

Finding the best internet connection for your business

Openreach COVID-19 update 06/11/2020

COVID-19: An update regarding Openreach engineering appointments

An expert guide | Should you invest in hosted telephony?

A guide to the different connectivity types.

What is a contended internet connection?

A guide to the different connectivity types.

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About us

Voice

IT & Managed Services

Connectivity

Mobiles

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Contact us

0333 313 5000

MyTeam 1

0333 313 5001
myteam1@duocall.co.uk

MyTeam 2

0333 313 5000
myteam2@duocall.co.uk

Head office

Unit 8
Genesis Park
Sheffield Road
Rotherham
South Yorkshire
S60 1DX

South Office

Stables 4
Office 11
Howbery Business Park
Wallingford
Oxfordshire
OX10 8BA

© DuoCall Communications Ltd. All rights reserved. Registered in England and Wales No. 6330709.

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